Sen. Cramer, Colleagues Introduce the IRS Customer Service Improvement Act

Press Release

U.S. Senator Kevin Cramer (R-ND), a Senate Banking Committee member, joined Senator Mike Braun (R-IN) in introducing the IRS Customer Service Improvement Act, a bill to require Internal Revenue Service (IRS) employees to prioritize federal taxpayers over representational work during tax filing season.

"The American taxpayer expects federal employees to be using their time on the job to perform the duties they were hired by the country to do," said Senator Cramer. "At a time when the agency is already experiencing a backlog, our bill would require IRS employees - during tax season - to complete the primary responsibilities of the positions they were hired for before they participate in taxpayer-funded union time."

Taxpayer-funded union time (TFUT) is a term for when federal employees perform representational work for a bargaining unit in lieu of their regularly assigned work, meaning federal employees performing TFUT are paid by federal taxpayers to do union work instead of the jobs they were hired to perform. In Fiscal Year 2019, 1,421 Treasury Department employees used TFUT and consumed 353,820 hours of TFUT.

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